Policy Enquiries
If you have an enquiry about your Unum income protection policy, please get in touch with our Customer Service Team.
Call our Customer Helpline: 0117 910 7733
Or write to us at:
Unum,
Milton Court,
Dorking,
RH4 3LZ
They will be able to answer any questions about the cover that you already have in place with us, or handle any changes to your personal details, such as a change of address or bank account details.
Reviewing your cover
Remember it’s important to regularly review your cover to ensure that it continues to meet your needs. For example, your earnings or personal responsibilities may have changed which now means that it is important to increase (or possibly reduce) the cover you have with us. Your policy may include Guaranteed Increase Options, which allow you to increase your annual benefits in the event of marriage, having children, moving house, or a significant promotion regardless of any changes to your state of health since you took out your policy.
To confirm if your policy offers this option, please refer to your Plan Terms and Conditions. Assuming that you qualify, please contact our Customer Services team, stating that you wish to use the option and how much you would like to increase or reduce your cover by and we will amend your policy accordingly.
Claiming under your policy
If you need to make a claim under your Unum policy, our ‘how to guides’ will take you through everything you need to know. Simply download the relevant guide for your Unum policy. If you can’t find a guide for your Unum plan, or would prefer to speak to a member of our Customer Care team, please call : 01306 887766.
Time to talk to your Financial Adviser...
You should also review your cover from time to time by talking to your Financial Adviser. If you no longer have contact with your adviser, click here to find another adviser in your area.